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Customer Service

How do I contact Balsam Hill?

Call us toll-free at 888-626-0965. Our customer support specialists are available 7 days a week between 5am-11pm PT, 8am-2am ET.

Live chat is available Monday through Sunday, 5am-11pm PT, 8am-2am ET.

Balsam Hill™ is dedicated to providing exceptional customer service. If there is anything we can assist you with, please do not hesitate to reach out to us via the following means.

Send us a message using the provided web form. Please fill this information out as completely as possible so that we can direct your message to the appropriate department.

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