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    2. Twinkly® Christmas Trees Guide

    All About Twinkly® Christmas Trees: Assembly, Use, and Storage Guide

    Updated last Jan. 20, 2025

    Create an enchanting wonderland with Christmas tree lights that glow just the way you want. The possibilities are endless with Twinkly lights – a smart technology that lets you design spectacular light shows using only your phone. Read this guide to learn all about this mobile app-controlled Christmas tree lighting system.


    What Is a Twinkly Christmas Tree?


    Twinkly tree in the middle of living room

    Christmas trees with Twinkly lights allow you to select from pre-programmed modes or control the colour and animation of every single bulb on your tree – all from a mobile app. Balsam Hill® Twinkly trees come with Easy Plug® technology for quick and hassle-free assembly. This means lights are pre-connected inside the trunk so you only need a single plug to illuminate your display.

    In a nutshell, here are the features of Balsam Hill’s Twinkly app-controlled Christmas trees:

    • Pre-set and customizable light effects
    • Easy Plug technology so you can light up your tree with a single plug
    • Synchronization with multiple Twinkly devices
    • Premium tree stand with scratch-proof rubber feet
    • Controller box for managing lights and playing basic effects

    Click the button below to find the best Twinkly Christmas tree for your home.

    Shop Twinkly Trees

    How Do You Set Up a Twinkly LED Christmas Tree?



    To prepare your Twinkly Christmas tree display, you need to put your tree up, connect it to the app, and map your effects. Before you start, make sure to choose a location that’s close to a power outlet. Follow these steps for a trouble-free set-up:

    1. Assemble Your Tree

    Illustration of tree stand with arrows pointing downwards

    Step 1: Unfold the tree stand into an X-shape.

    Illustration of bottom tree section and closeup of eyebolt

    Step 2: Insert the bottom section of the tree into the base then tighten the eyebolt to secure.

    Illustration of tree tops being attached to tree base

    Step 3: Attach the top sections and make sure the plugs in the central pole are aligned.

    Power adapter next to electrical outlet

    Step 4: Plug the power adapter into an AC outlet. The tree lights will show default effects.

    Illustrated Christmas tree assembly instructions

    Step 5: Shape the branches to achieve a full look.


    2. Connect the Twinkly App

    Illustration of phone with Bluetooth

    Step 1: Turn on your Bluetooth.

    Illustration of Twinkly app in phone

    Step 2: Download and install the “Twinkly” app from the App Store or Google Play.

    Illustrated instructions of Twinkly mobile app setup

    Step 3: Launch the app and select GENERATION II controller for your tree.

    Illustration of person’s hands holding phone and controller with wires

    Step 4: The app will start searching for Twinkly devices. Press and hold the controller button for about 5 seconds until the LED is greenish blue.

    Illustration of phone connecting to Wi-Fi network

    Step 5: Connect to your local Wi-Fi network.

    Illustration of phone showing gray buttons

    Step 6: Select the correct light count of your tree and tap “Configure” to complete the connection.


    3. Set Your Light Effects

    Twinkly Christmas tree lights come with 5 preset effects that can be used without downloading the app. To activate, push the button on the controller box near the base of the tree then press the button repeatedly to switch between the 5 modes. To see more effects or create your own using the app, follow the steps below:

    Choosing Preset Effects

    Illustration of person’s finger pointing at images of different lit trees on phone

    Step 1: Open the Effects Gallery.

    Illustration of person’s finger pointing towards a double-headed arrow on phone showing images of multi-color and black tree

    Step 2: Select the desired effect to see the real-time preview on your tree. Swipe left or right to browse.

    Illustration of finger pointing towards phone showing image of black and gray Christmas tree

    Step 3: Tap “Apply” to store the effect and play continuously.


    Mapping the Lights

    Illustration of white Christmas tree on phone

    Step 1: Open Layout and tap the “Map Lights” button.

    Illustration of phone capturing image of Christmas tree in a distance

    Step 2:  The app will launch your mobile camera. Frame the tree from a distance of 4.9 to 8.2 feet.

    Illustration of Christmas tree image on phone

    Step 3: Tap the “Start Mapping” button. All LEDs will illuminate with different colours during the process.

    When the process is completed successfully, you can create your custom loop or still effect. For best mapping results, make sure there are no reflective surfaces behind your tree and the room has moderate ambient light. Keep the mobile camera steady during the process.

    How Do You Take Down a Pre-Lit Twinkly Christmas Tree?


    Bottom of Twinkly tree with wrapped gifts and fur tree skirt

    When the season is over, carefully disassemble and put away your Twinkly Christmas tree to keep it in good condition for years to come. Here’s how:

    Step 1 | Unplug the power adapter and remove all decorations.

    Step 2 | Detach tree parts from top to bottom.

    Step 3 | Place tree sections in provided storage bag(s).

    Step 4 | Store in a cool, dry place away from sunlight.

    Insider’s Tip

    Keep your holiday décor in well-organized containers so they’re easy to find and reuse next Christmas.

    How Do You Fix Twinkly Lighting Issues?


    Closeup of lit blue light bulb against artificial tree needles

    If you’re encountering issues with your Twinkly tree, try the following troubleshooting tricks:

    1. How Do I Reset Twinkly Lights for Christmas Trees?

    Unplug the Twinkly power adapter then press and hold the controller button. While holding the button, plug in the Twinkly power adapter. Keep holding the button until all LED lights on the tree turn red, then release the button.

    2. What if the Twinkly Lights Do Not Illuminate?

    Make sure that the power adapter is plugged into an outlet and that the controller is correctly connected to your phone. Check that the green LED of the controller is on. Briefly press the button on the controller. If this does not work, unplug the power adapter from the power outlet, and wait 30 seconds before plugging the power adapter back into the outlet.

    3. What if My Smartphone Cannot Find the Twinkly Tree?

    Unplug the power adapter, wait 30 seconds, plug it in again and repeat the steps to connect the Twinkly app as detailed above.

    4. How Do I Connect a Twinkly Tree Without Local Wi-Fi?

    Open Wi-Fi settings on your smartphone. Find and select Twinkly_XXXXXX network. Enter the Wi-Fi password “Twinkly2019” and ensure that the Twinkly_XXXXXX network is connected.

    5. What if the Lights Don’t Respond to Commands Despite Successful Setup?

    On the Twinkly app, open “Devices” and tap the refresh symbol. Wait until the list of available devices appears. If this does not work, close the Twinkly application and relaunch it. If the issue persists, reset your lights or delete the Twinkly app then download the latest version.

    Frequently Asked Questions

    We answer more questions about artificial Christmas trees with Twinkly lights below.

    How Do You Set Up a Twinkly Christmas Tree Fast and Easy?

    To set up a Twinkly Christmas tree quickly and easily, first assemble the tree by stacking the sections and fluffing the branches. Then, plug in the lights and download the Twinkly app to your smartphone. Follow the app’s instructions to calibrate the lights, customize your display, and enjoy your festive tree in minutes.

    How Do You Properly Store a Twinkly Christmas Tree?

    To properly store a Twinkly Christmas tree, first unplug and carefully remove the light strands to avoid tangling. Disassemble the tree by section, then place each piece in a protective storage bag. Store it in a cool, dry place away from direct sunlight or extreme temperatures to ensure the tree and lights remain in good condition for the next season.

    We hope this guide answered your questions about Twinkly Christmas trees. For further assistance, click the button below to reach out to our Customer Service.

    Contact Us

    Learn More About Christmas Trees

    For more information on our Christmas tree set-up and lighting options, visit the links below.

    • All About Flip Trees: The Balsam Hill Guide
    • How To Troubleshoot a Pre-Lit Christmas Tree
    • Christmas Tree Lights: The Balsam Hill Guide
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