Sales and Promotions

Email Sign Up Offer

Sign up for our emails and get $50 off your first purchase of $250. This offer is valid for new, first-time email subscribers only. You’ll get early access to our email notifications about sales and new product arrivals. This discount can only be used on www.balsamhill.ca.

Free Shipping

All orders ship free via standard ground shipping in Canada. To see additional shipping details, visit our Order Tracking & Shipping page here.

Price Adjustment Policy

Balsam Hill will occasionally make adjustments to product prices. Our policy regarding price adjustments for customers is as follows:

For purchases made between February 1 at 12:00AM PST and December 20 at 11:59PM PST
If the price of an item you purchased is reduced before December 20 at 11:59PM PST and within 14 days of your original purchase date, please contact us and we will be happy to credit you for the difference between the price you paid (net of any promotions or coupons) and the current price.

For purchases made between December 21 at 12:00AM PST and January 31 at 11:59PM PST
If the price of an item you purchased is reduced within 14 days of your original purchase date, please contact us and we will be happy to credit you for the difference between the price you paid (net of any promotions or coupons) and the current price.

Please note that our price guarantee does not include clearance items or items that go on clearance. Coupon adjustments are not included. Coupons cannot be combined with any other offer unless explicitly stated and may not be redeemed for cash or cash equivalent. Discount code must be applied online at www.balsamhill.ca, or by phone during checkout and may not be applied to pending or previous orders. Learn more here.